HBA Consulting Group Pty Ltd is a Registered Training Organisation (provider 31261). As a company we were first registered in 1989. Training is our largest business and our people are our biggest asset.
Harold Baldry (
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) is our Managing Director and amongst other qualifications he holds the TAA50104 Diploma in Training & Assessment. Based in our North Sydney office Harold takes a hands on role in the business and can be found presenting, assessing or answering enquiries from our Learners most days of the week.
John Suttle (
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) is our Queensland General Manager and, like Harold he holds several qualifications including the TAA50104 Diploma in Training & Assessment. John is based in our Coomera office and he is also a hands-on Executive. John has a strong technical understanding of TAA40104 and as well as managing our Qld business, it is usually he that we give our many “I wonder what would happen if we…” questions to. John is in huge demand in Queensland to facilitate TAA40104.
Janet Li (
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) is our Accountant; her job is to make sure all of our accounts are accurate and current. Janet has one of the most difficult jobs in the company, consider this, each day we get many EFT transfers from all over the country into our bank account and they are all for the same amount. Often there is no reference number or name attached to the transfer and Janet has to work out who has paid what. Additionally she makes sure all of us get paid, our creditors are happy (HBA pays all accounts the day they are received regardless of the amount or the payment terms extended to us) and that all of our statutory obligations are met.
Tim Fitzgerald (
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) is our Regional General Manager responsible for all activities other than Queensland and he holds the TAA50104 Diploma of Training & Assessment Qualification. Tim has a wealth of experience in managing a large RTO and he, like the rest of our staff, spends much of his time assessing and training groups of Learners in TAA40104. Tim is responsible for HBA activities in New South Wales, Western Australia, Northern Territory and the Australian Capital Territory, Victoria, Tasmania and South Australia.
Paul Pellier (
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) is our Quality Manager and is a qualified QMS Lead Auditor (RABQSA), holds the Diploma of Training & Assessment, Bachelor of Multimedia, Diploma of Business, is a JP, and is currently completing the Cert IV OHS and Cert IV Front Line Management. Paul is involved with every aspect of our operation to ensure we comply with government requirements and continuously improve as a business. He develops our new courses, delivers TAA40104 all over the country and maintains our IT infrastructure. Paul also manages our TAA Discussion Forum.
Jane Cussen (
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) is part of Tim’s team in North Sydney and she is a well known Trainer/Assessor of TAA40104. In the second half of 2010 Jane will help HBA launch its Frontline Management program. This program will see HBA offer Blended Open Courses in Brisbane, Sydney and Melbourne initially and, with the passage of time we will extend this to all the places we currently conduct TAA40104. Jane has owned her own Training business and is supported by a Diploma in Management, CIV in Training & Assessment and CIV in Frontline Management. Jane is a welcome addition to HBA and has quickly settled into life as an HBA Trainer.
Julie Burkett (
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) joined HBA to lead the company in its delivery of Certificate III and Certificate IV in OHS. Julie has significant experience in VET and is supported by a Diploma in OHS, TAA40104 Cert IV in Training & Assessment, Diploma in Business and Diploma in Business (Frontline Management). Whilst based at Coomera Julie has a national responsibility as she administers our OHS Discussion Forum. Julie is based in our Coomera office and is part of John's team in Qld.
Anita Jerrentrup (
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) is part of Tim’s team in North Sydney and historically she conducts over 40 TAA40104 courses each year. Anita has a strong HR background and has held senior roles with dignitaries in such places as UK and USA. Anita holds a number of qualifications including a Degree in Psychology. Anita is TAA40104 qualified and of recent years she has been providing Training to organizations in Germany. She also holds the BSB41407 CIV in OHS. She is an integral element of HBA and like all of our staff she is there just to help you! Since the beginning of 2010 Anita has been facilitating OHS CIV in NSW, WA and SA.
Kristy Taylor (
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) leads our team in Melbourne and she has a wealth of knowledge and experience in VET. Kristy has previously worked for an RTO where she delivered TAA40104. Kristy enjoys travelling to South Australia and Tasmania to deliver the TAA40104 and to meet with all our new learners with a smile.
Matthew Perriman (
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) is part of Kristy’s
team in Melbourne as a Trainer/Assessor. Matt has 5 qualifications
including a Graduate Diploma of Education and TAA40104 CIV Training
& Assessment. He has a wealth of experience in the VET sector and
has experience in training TAA40104 and, like all of HBA Trainers, he
loves it! He is passionate about adult education and meeting with all
our new learners across Victoria, South Australia and Tasmania.
Michele Jardim (
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) has joined Tim’s team in Sydney and travels to deliver TAA40104 to all of our open course locations in NSW, ACT, WA and NT. Michele has a Diploma in Beauty Therapy and holds TAA40104 CIV Training & Assessment. Like all of HBA’s Trainers, Michele delivers TAA40104 for 3 weeks of the month and in her week off she helps/guides/assists our many thousands of Learners by Assessing and mentoring them through the maze known as TAA40104. In 2010 Michele will undertake OHS CIV and it is intended she will back up Anita in her role.
Sarah Brien (
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), our Training Coordinator, is currently working her way through the TAA40104 qualification. She came to HBA from NZ after working for several years in an NZ RTO. Sarah has the task of making sure all things run efficiently, consider how tough this job is when we conduct about 350 individual courses each year plus an army of self paced Learners. Sarah provides assistance to every one of the thousands of Learners we have. Our customer support people all work for Sarah.
Mary Suttle (
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) supports John in our Coomera office and like the rest of us, she holds the TAA40104 qualification. Mary coordinates John’s activities which can be quite a difficult job given John’s constant movements around the state. Mary also assists John in the support of Queensland based Learners.
Ashley Thomas (
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) has joined our Coomera team and her job is to assist Mary with all of the work she has to churn through each day. Queensland is where we started our RTO operations and it naturally follows it is an area which is extremely busy for us. The number of in house courses we conduct in that state is truly mind boggling. Ashley joined us straight out of school and she is a testament to the development of a willing mind within VET. Ashley holds TAA40104.
Paul Kellett (
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) is part of Sarah's national customer service team and his prime role is to follow up the hundreds and hundreds of telephone enquiries we receive each week from every state and territory in the country. It is amazing how many people say "Thanks for the follow up, I have been meaning to enrol on that course". Paul holds TAA40104.
Julia Banning (
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) has joined Sarah’s team in Sydney helping and assisting with all the enquiries and enrolments we receive each week. It is a busy life in this growing team because the introduction of OHS and Frontline Management has doubled the number of calls we receive. Julia has a BA from Macquarie University majoring in Child Education and an Advanced Diploma in Marketing. Julia has commenced her TAA40104, Certificate IV Training & Assessment. In 2010 Julia will transition into a marketing role, to try to wring more efficiency and effectiveness from our national marketing activities.
Emma Goldsbro (
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) has moved from the role of Receptionist to join Sarah's customer service team so together with all our other hard working and friendly people she now spends her time answering the hundreds of enquiries we receive each day, having worked on reception for HBA for 3 months really helped her understand what we do and how best to assist you. Emma has a Cert lll in Child Services and is now working towards completing her TAA40104 Cert IV Training & Assessment.
Emily Pellier (
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) has joined Sarah’s team and she works alongside all the other Administration people we have, answering the calls and helping the people who enquire about our courses. Emily has recently relocated from Coffs Harbour to Sydney. She has previously worked for Telstra where she had a similar role to that which we have given her. Emily has commenced her TAA40104 Certificate IV training & Assessment course.
Victoria Grant (
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) has joined Sarah’s team in the capacity of Receptionist so it is her bright and bubbly voice you will most likely hear when you call our head office. Victoria has a background in retail and will in February 2010 commence her TAA40104 studies.
